Under protest!!!

To the City of Chicago Department of Revenue... One of Chicago's finest warned me about you and boy, was he right! I have never met a bigger bunch of people who hated their jobs more, do as little as possible, and you feel you have the right to give people the almighty run-around! When I called 5 minutes before your shift ended, you didn't have to yell "Wrong Number" and then hang up. When I called you again (on the same number), you didn't have to say "Sorry, we're closed!". You didn't have to give me 3 different phone numbers only to find out that the original number I called was right. If you don't like your job - give it to someone who wants to work! You sent me a $50 ticket on a car that had been stolen and requested documenation if I wanted to fight it. I gathered all that documentation, sent it to you with a long letter explaining what happened. Today, I got a notice telling me that because I didn't provide that documentation, I could have my license suspended, have a lien put against my house, and/or be reported to a credit agency. My question to you is.... whose desk is my documentation sitting on and WHO DIDN'T DO THEIR JOB???